Frequently Asked Questions

Our office is located in Historic Downtown McKinney at:
201 West Virginia Street, Suite 205, McKinney, TX 75069

We also offer telehealth therapy across Texas, allowing clients to access care from the comfort of their own home.

You may pay with cash or any major debit/credit card or FSA/HSA card. Payment is due at the time of service.

We also offer telehealth sessions for clients anywhere in Texas, allowing flexible, secure access to therapy from the comfort of your home.

No, we are a self pay practice, You may pay your fees with cash or any major debit/credit card or FSA/HSA card. Payment is due at the time of service.

With private pay therapy, you pay for sessions out of pocket and do not submit claims to your insurance company for reimbursement.

With out-of-network therapy, you pay for sessions out of pocket and then submit documentation, such as monthly statements or superbills, to your insurance company for possible reimbursement based on your plan’s out-of-network benefits.

Our practice does not work with insurance companies in any capacity. We are a self-pay practice and do not provide superbills for insurance reimbursement.

We bring this up because this is something we hear often from many people who have felt pulled to therapy for a while but aren’t sure if they actually need it. If you have been going back and forth for a while on whether or not you need it, it might be worth it to give it a shot.

If you have ever felt anxious, depressed, overwhelmed, stressed, dealing with relationship or family difficulties, problems with boundaries, trauma or a difficult life experience, or grief, then therapy might be right for you. And if you’ve never dealt with any of these issues, please tell us your secret.

We wish there was a more clearcut answer but it is different for everyone and it depends on many factors. Typically clients are in therapy 1-3 months, 3-6 months, or 6-12 months. Your therapist will discuss your treatment plan in more detail at anytime during your counseling.

You must cancel within 48 hours of your session time, or you may be charged $100. This allows us to offer the time slot to someone else who may want it. You can call 325-261-8360 or email at admin@acadiapsychotherapy.com to cancel. We try to respect your time and ask the same in return. We appreciate your understanding with our cancellation policy.

All sessions are 55 minutes in length. If you require a longer session, please discuss with Elizabeth. Self Pay clients can add time to their sessions for up to 90-160 minutes total.